Resource Allocation
96%
Risk & Issue Tracking
98%
Client Communication
99%
Along with core operation responsibilities, Our Operation Manager also handles the team of customer service operations by managing all client communications, responding to inquiries, quotes, and support requests, and ensuring a smooth customer experience overall
He keep an eye on maintaining service standards and response timelines.
Biography
His role includes tracking customer interactions, coordinating with the production team to align expectations, supporting client retention through professional relationship management, and ensuring overall client satisfaction while balancing operational delivery.
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